Privacy Notice

Mindforce Research respects and understands the importance of your privacy - and is therefore committed to affording complete protection to the personal information of our customers, employees, job applicants, and respondents who use our services, participate in our surveys, or are visitors of our website. It is in recognition of this need for security, our commitment to Global Data protection laws like EU GDPR, CCPA, and DPDPA, and Secured management of any Personal information received /collected by us that Mindforce Research has established this Privacy Notice.

This privacy notice is applicable to our website - www.mindforceresearch.com (hereinafter referred to as "Website"). Through the Website, we provide access to users to the products and services available therein (collectively referred to as "Services") and any services we provide. Data Privacy is important to us, and we strive to be transparent in our data collection and use practices.

The Website is owned and operated by Mindforce Research Private Limited, a company incorporated under the Companies Act 2016 with its registered office at Tower 5, Assotech Business Cresterra, Sector 135, Noida 201305 (hereinafter referred to as "Mindforce Research").

PERSONAL INFORMATION COLLECTED ON OUR WEBSITE

As a general practice, no personal Information is collected about a visitor to the website, apart from the personal information submitted by the visitor himself/herself in a 'contact us' or through our chat form. We take your informed consent when you submit such information. We shall use such Personal Information for the purpose you share it with us. However, at times, certain information may be collected from you when you visit the website. Such information is aggregated to measure the number of visits, average time spent on the website, pages viewed, etc. This provides information to do internal research on our users' demographics, interests, and behaviour to better understand, protect, and serve our users. Although IP is captured when you visit our website for geolocation to provide you with information in your language, we do not link IP addresses to anything personally identifiable. This means that a user's session will be tracked, but the user will be anonymous.

Our primary goal in doing so is to provide you with a safe, efficient, smooth, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our website to make your experience safer and easier.

WHAT DATA DO WE COLLECT OR PROCESS ABOUT YOU, AND FOR WHAT PURPOSE

We use personal information to provide the services you request. In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our website.

We are permitted through your consent; to process information we collect from you which may consist of your personal data in compliance with Data Protection Legislation by relying on one or more of the following lawful grounds: You have explicitly agreed to us processing such information for a specific reason or if the processing is necessary for a legitimate interest pursued by us.

We may process your data when you register with us as a panelist and participate in our surveys.

We may process your data that is provided to us when collecting your demographic information during a survey

We process your personal data when you apply for a job at Mind Force Research, we may also collect your resume, work history, and education if you choose to provide or upload your resume via the Site.

If we merge with or are acquired by another company, and if all our assets are acquired by another company, this information will most likely be one of the assets to be transferred. However, we will not transfer any personal information of our customers until necessary to provide you with a continuity of service and only when the new owner maintains and provides the same level of data privacy standards as we do. In such cases, we will provide you with notice and an opportunity to opt out of the transfer of identifiable data.

SHARING OF PERSONAL INFORMATION

In all cases, any of your personal information is not shared with any third party. It is used by Mindforce Research to provide services and features that most likely meet your needs and to customize our website to make your experience safer and easier.

In some cases, like with hosted services, we may share information with those that provide us with technology services (e.g. web hosting and analytics services), but strictly for carrying out our work. All such vendors used by us are EU GDPR and DPDPA compliant and have signed a Data protection agreement with Mindforce Research to secure your data.

Mindforce Research may disclose the personal information -

• if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process(es).
• to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Notice; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

LINKS TO OTHER SITES

Our website contains links to other websites that may collect personally identifiable information about you. Mindforce Research is not responsible for the privacy practices or the content of those linked websites. Any usage of such third-party website or availing any service or product through a third party shall be at your risk and we shall not be responsible for any loss/damage or otherwise.

Further, we encourage you to read the privacy statements of all such sites as their notices may be materially different from this Privacy Notice. You are solely responsible for maintaining the secrecy of your personal information. Please be very careful, responsible, and alert with this information, especially whenever you are online.

SECURITY PRECAUTIONS / DATA INTEGRITY / ACCESS

Our website has stringent security measures in place to protect the loss, misuse, unauthorized access, improper use or disclosure, unauthorized modification, alteration of the information under our control, and unlawful destruction or accidental loss. Personal Information that we collect will be stored and backed up securely.

We take all reasonable precautions to ensure that the personal information (if any) that we collect, use, and disclose is accurate, complete, and up to date. However, the accuracy of that personal information depends largely on the information that you provide. You can have access to your personal information that we have in our possession or control and may request that your personal information be amended for purposes of accuracy and completeness.

RETENTION AND DISPOSAL OF DATA AND OUTPUT

We will only keep the information we collect about you on our systems for as long as required for the purposes set out above or as required to comply with any legal obligations or contract conditions to which we are subject. This will involve us regularly reviewing our files to check that information is accurate up-to-date and still required.

If we transfer your information outside the European Economic Area in other circumstances, we will use best endeavors to put in place appropriate safeguards to ensure that your personal information remains adequately protected.

RETENTION AND DISPOSAL OF DATA AND OUTPUT

We will only keep the information we collect about you on our systems or with third parties for as long as required for the purposes set out above or as required to comply with any legal obligations or contract conditions to which we are subject. This will involve us regularly reviewing our files to check that information is accurate and up-to-date and still required.

We will normally destroy or erase data after 7 years. However, we may retain your information, after you cease to be a customer for longer than this, provided it is necessary for a legal, regulatory, fraud prevention, or other legitimate business purpose.

STORAGE OF YOUR PERSONAL DATA AND DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, who have a business need-to-know basis. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

CAN THIS INFORMATION BE REVIEWED?

In some cases, and at our discretion this information may be accessed by you to correct any mistake in that information, and to delete any information we no longer have business reasons for retaining. You can do this by sending us an email. Mindforce Research strives to comply with all applicable laws around the globe that are designed to protect your privacy and information, no matter where that information is collected, transferred, or retained. Although legal requirements may vary from country to country, we intend to adhere to the principles set forth in this Privacy Notice even if information is transferred from your country to other countries that may not require an adequate level of protection for your information.

RIGHTS OVER YOUR PERSONAL DATA (GDPR- EU Data Subjects)

Under certain circumstances, by law, you have the right to:

• Be informed about the processing of your personal data (i.e. for what purposes, what types, to what recipients it is disclosed, storage periods, any third-party sources from which it was obtained, confirmation of whether we undertake automated decision-making, including profiling, and the logic, significance and envisaged consequences).
• Object to your personal data being processed for a purpose or to request that we stop using your information.
• Request not to be subject to a decision based on automated processing and to have safeguards put in place if you are being profiled based on your personal data.
• Ask us to transfer a copy of your personal data to you or to another service provider or third party where technically feasible and otherwise required by applicable regulations.
• Withdraw, at any time, any consent that you have previously given to us for our use of your personal data.
• Ask us to stop or start sending you marketing messages at any time.
• Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
• Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected. The personal data we hold about you must be accurate and current. Please keep us informed if your personal data changes during your working relationship with us.
• Request the erasure of your personal data. This enables you to ask us to delete or remove personal data where you think that we do not have the right to process it.
• Any request for access to or a copy of your personal data must be in writing or via our grievance redressal link on our website and we will endeavour xx`x1to respond within a reasonable period and in any event within one month in compliance with Data Protection Legislation. We will provide this information free of charge unless the request is manifestly unfounded or excessive. We will comply with our legal obligations about any individual's rights as a data subject.
• Additional Rights of Data Principals (DPDPA 2023)

Right to Grievance Redressal

DPDPA 2023 provides Data Principals with accessible grievance redressal mechanisms through Data Fiduciaries or consent managers, ensuring prompt responses within prescribed timeframes. You may exercise these rights if we are not able to cater to your Data principal rights requests in a reasonable time frame.

Right to Nominate

DPDPA 2023 allows Data Principals to nominate individuals to exercise their rights in case of death or incapacity.

If you would like to contact us in relation to any of the rights set out above, please contact us by email [email protected] or by using our Privacy rights link on our website. To protect your privacy and security, we may take reasonable steps to verify your identity before providing you with the details.

Right to Complain to the Data Protection Authority

You can contact the regional Data Protection Authority if you have any concerns about how Mindforce Research has handled your personal data, and you also have the right to make a complaint at any time to the Information.

NOTIFICATION OF CHANGES

If we decide to change our privacy notice, we will post those changes on this page, so our users are always aware of the information we collect and how we use it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether we use their information in this different manner. We will use information in accordance with the privacy notice under which the information was collected. For any additional information please contact our Privacy Office and Data protection Officer at [email protected].