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Principal Rights

ICT Customer Insight Study

Dot

Objective

To get insights into enterprise ICT budgets, investments, technology priorities, and procurement and understand how they vary across industries

Methodology

Online

Respondents

Senior Manager+ in IT, Finance, Procurement, and Operations

Sample

500 Interviews

Geography

Middle-east and Africa

Mindforce Differentiators

We helped the client in designing the screening criteria surrounding key responsibility areas, level of involvement in decision making etc. in order to ensure that we were reaching out to relevant audience.

Result

The research helped the client understand current year trends in ICT budgets, YoY change, IT spending by department, and budget allocation and future plans for specific areas like cloud computing, disruptive technologies, AI/ML, IoT, SaaS, Security, Network and communication, and ICT services. The research also covered investment priorities on cloud, collaboration, and network security.

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